Missed appointments are every dental practice's nightmare. In Quebec, the average dental clinic loses between $20,000 and $70,000 annually due to no-shows. With an industry average rate of 15%, that's equivalent to 3 empty chairs per day burning money.

The True Cost of No-Shows

Imagine: each missed appointment represents not only direct revenue loss, but also:

• Overhead costs that continue (rent, salaries, equipment)
• Wasted time from your team
• Missed opportunities for other patients
• Additional stress for your staff

Quick Calculation

A clinic with 50 patients per week and a 15% no-show rate:

• 7.5 missed appointments per week
• 390 missed appointments per year
• At $180 per consultation = $70,200 in annual losses

The 5 Strategies That Work

1. Multi-Channel Automated Reminders

Manual phone reminders are a thing of the past. Modern patients prefer:

• Automatic SMS 48h and 24h before appointment
• Confirmation emails with all details
• Automated voice calls for critical cases

Proven result: 23% reduction in no-shows with well-configured automated reminders.

2. 24/7 Online Scheduling

Allowing patients to book directly online eliminates several causes of no-shows:

• Increased patient engagement in the process
• Immediate confirmation of availability
• Automated reminders integrated into the system

3. Strict Confirmation Policy

Implement a clear policy:

• Mandatory confirmation 24h before appointment
• Easy rescheduling to avoid last-minute cancellations
• Graduated penalties for repeat offenders

4. Time Slot Optimization

Statistics show that certain time slots are higher risk:

• Avoid Monday mornings (25% higher no-show rate)
• Favor Tuesday-Thursday between 10am and 3pm
• Double confirmations for Friday afternoons

5. Loyalty Program

Reward punctuality:

• Loyalty points for kept appointments
• Discounts on preventive treatments
• Scheduling priority for reliable patients

The Appointr Solution

Our intelligent scheduling system combines all these strategies in a turnkey solution:

• Multi-channel automated reminders
• 24/7 online booking with confirmation
• Detailed analytics to optimize your time slots
• Complete integration with your existing calendar

Start Today

Don't let no-shows continue sabotaging your profitability. Every day of delay costs you money.

Start your 3-month free trial →

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Have questions about reducing no-shows? Contact our team of experts for a free consultation tailored to your clinic.